0860 055 055
Service 0860 636 636
IntegriAssist 0800 002 777
Claims 0860 066 066

Customer Focus

  • Regular service workshops to which our existing clients are invited to, ensures that we keep ourselves informed of our clients' needs.
  • We ensure continuous improvement of our service delivery by providing ongoing training and development programs for our staff
  • Incentives for service staff for good retention rates promote the service delivery.
  • By asking and receiving feedback from our clients about their service experiences, we position ourselves to pro-actively investigate and implement new and improved levels of service.
  • We only do business with suppliers who share our service values and who are in a position to meet the level of service standards we have set.
  • Internal measures guarantee that service standards are constantly met.
 
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