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Eliminate the pain of claiming

By Kallie Cilliers
General Manager: Claims

For many years it has been IntegriSure’s policy to keep our clients fully informed in order to prevent any unpleasant surprises when you need to lodge a claim. Your peace of mind is extremely important to us.

All Risk Insurance
This is often surrounded by confusion. What exactly is covered by All Risks? All Risk Insurance covers personal items normally carried on your person and taken away from home, wherever you may roam on earth. There are two kinds of All Risk Insurance: specified and unspecified. You may also determine the total amount of your All Risk Insurance – i.e. how much you may claim at any one time.

Specified All Risk Insurance
Any item exceeding R1000 in value has to be specified individually at a fair premium per item. The only exception are cellphones and laptops which also have to be specified, even if their value is less than R1000. A camera, jewellery, sporting and camping equipment, for instance, are expensive items that can be specified. A factory fitted car radio forms part of your vehicle insurance, but if it was installed afterwards, it has to be specified. The same applies to GPS equipment.

Unspecified All Risk Insurance - covers all ‘smaller’ personal items normally carried on your person, of which the value is less than R1000 per item. This would typically include your spectacles, watch or similar items that are usually worn or taken away from home. To avoid any misunderstanding, please call our professional advisors on 0860 636 636. They will be delighted to explain it to you personally.

Underinsurance
This remains one of the major headaches. People tend to forget that the replacement cost of certain items bought years ago have increased dramatically. It remains your responsibility to determine the replacement value of your household contents on a regular basis and provide the information to IntegriSure. When in doubt, please call one of our professional service advisors on 0860 636 636. We will send you an inventory form to complete, which will assist you in determining the correct values on your own. Household contents insurance at IntegriSure is not expensive at all, so it would be senseless to provide lower than true values. Imagine the disastrous consequences if you are underinsured and your house is destroyed by fire. If your household contents or buildings are not yet insured at IntegriSure but at another financial institution, it would be advisable to make very sure how much you are paying, because some of them charge exorbitant premiums. Make one telephone call to find out, and then compare it with our quotation.

 
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