Offisiële IntegriSure Advies | Official IntegriSure Advice
Issue: December 2015

Have a hAPPy holiday with IntegriSure

Marlene Lennox
Manager: Mainline Business IT Systems

A mere six years ago, mobile applications were largely unknown and less than 40 000 existed, states statistics portal, Statista. Fast forward to 2015, and smartphone owners can pick and choose between 2 million applications (apps) that exist today.

With this digital explosion, it is easy to see why Apple’s slogan, “There’s an app for that”, has become such a popular slogan. These days, you get an app for almost everything – from listening to music, finding entertainment in your area, mobile banking, editing photos, to socialising with your friends. The list is endless.

If you don’t know what an app is, but are too embarrassed to ask, you might be surprised to find out that you are probably already using it on a daily basis.

A mobile app is defined as a “software application developed specifically for use on small, wireless computing devices, such as smartphones and tablets, rather than desktop or laptop computers.” The easiest way to identify an app is that it usually creates an icon on your mobile phone’s home screen after you download it.

According to analysts App Annie, Whatsapp is the top downloaded mobile application in South Africa. So if you’ve used it to communicate with friends and family, you are already an app user.

Let IntegriSure’s app assist you

IntegriSure believes that information regarding your insurance should be easily accessible, processes should be easy to follow, and that claims procedures should be as uncomplicated as possible. We believe that incorporating technological advances into IntegriSure’s service delivery, such as mobile applications, are the answer.

With the holidays around the corner, we would like to remind you of the IntegriSure app.

This festive season you can literally have IntegriSure at your fingertips. With a tap or swipe of a finger, you will have 24/7 access to all your vital insurance information – no matter where you are in the world.

Apart from access to IntegriSure’s selfservice portal, where you can obtain information regarding policy documents, cover, accounts etc., the app is also a onestop solution for any holiday emergency. Whether you will be on the road or at home these holidays, the app will be able to assist. This tool ensures easy entrance to IntegriSure’s full-time emergency assistance service, IntegriAssist, and instant traffic reports. The best is that it allows you to carry all your key insurance information around in your pocket.

Because our clients are finding such value from our application, we’ve added new features for additional convenience.

Swipe to stay safe

We would like to highlight two specific updates that you might find especially useful.

The holidays are usually a time that people socialise more than usual. If you have Breakdown cover you can avoid driving alone at night and celebrate the festive season in a responsible manner, by utilising IntegriSure’s Take Me Home service, which can now be booked with the app. Note that a booking must be made at least 48 hours in advance. Getting home safely is now simply a swipe away!

To request this service on your mobile, navigate to the app’s home screen and make your booking. If you have Take Me Home cover and you’re having car problems, go to the Assist Services section.

Additional app updates

Another new feature on the IntegriSure app is the option to refer a friend. If you want to share the gift of insurance that provides peace-of-mind, please recommend us to your friends and family. Simply go to the home screen and submit their details.

You will be notified by your App store when the update with its new features is available.

For extra peace of mind against emergencies this December, download IntegriSure’s app. You will find it by simply typing “IntegriSure” as a search term on your App store. Register as a user or for your convenience, you can use your existing self-service portal log-in details.

For any queries regarding the IntegriSure App, please contact one of our relationship managers on 0860 055 055 or insure@ integrisure.co.za, who will gladly assist you.

Get the IntegriSure App here